{"id":4276,"date":"2016-10-30T19:38:35","date_gmt":"2016-10-30T19:38:35","guid":{"rendered":"https:\/\/techlinkfrench.mynetworkcontent.com\/?p=4276"},"modified":"2017-01-30T19:56:29","modified_gmt":"2017-01-30T19:56:29","slug":"un-processus-tac-de-gm-prend-en-charge-la-cybersecurite-du-vehicule","status":"publish","type":"post","link":"https:\/\/gm-techlinkfrench.com\/?p=4276","title":{"rendered":"Un processus TAC de GM prend en charge la cybers\u00e9curit\u00e9 du v\u00e9hicule"},"content":{"rendered":"<p>Si un client se pr\u00e9sente dans un concessionnaire GM avec des pr\u00e9occupations sur la cybers\u00e9curit\u00e9 ou le piratage de son v\u00e9hicule, le centre de soutien technique (TAC) de GM dispose d&#8217;un processus pour prendre en main le probl\u00e8me du client et de l&#8217;information sur ce probl\u00e8me. Un centre d&#8217;appel GM (OnStar, Exp\u00e9rience client, etc.) peut avoir indiqu\u00e9 \u00e0 certains clients de se rendre dans un concessionnaire apr\u00e8s le signalement du probl\u00e8me.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4254\" src=\"http:\/\/sandyblogs.com\/techlink_french\/wp-content\/uploads\/2017\/01\/F11-security-icon.png\" alt=\"F11 security icon\" width=\"600\" height=\"459\" srcset=\"https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2017\/01\/F11-security-icon.png 600w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2017\/01\/F11-security-icon-300x230.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<p style=\"text-align: center;\"><strong>Fig. 11<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Communiquer avec le centre TAC<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Si un v\u00e9hicule est apport\u00e9 \u00e0 votre concessionnaire, communiquer avec le centre TAC de GM pour obtenir des renseignements suppl\u00e9mentaires sur la fa\u00e7on de proc\u00e9der avec tout diagnostic du v\u00e9hicule.<\/p>\n<p>&nbsp;<\/p>\n<p>Les concessionnaires doivent assurer au client que GM prend tr\u00e8s au s\u00e9rieux la cybers\u00e9curit\u00e9 et que GM dispose de ressources importantes d\u00e9vou\u00e9es \u00e0 la r\u00e9solution de probl\u00e8me, et continuera d&#8217;offrir ces ressources.<\/p>\n<p>&nbsp;<\/p>\n<p>Il faut \u00e9galement informer les clients que GM n&#8217;est au fait d&#8217;aucune situation r\u00e9elle d&#8217;une personne qui pirate \u00e0 distance un v\u00e9hicule GM sans le consentement du propri\u00e9taire. Les seuls exemples connus de GM \u00e9taient des d\u00e9monstrations li\u00e9es \u00e0 la recherche.<\/p>\n<p>&nbsp;<\/p>\n<p><em>&#8211; Merci \u00e0 Len Tillard<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Si un client se pr\u00e9sente dans un concessionnaire GM avec des pr\u00e9occupations sur la cybers\u00e9curit\u00e9 ou le piratage de son v\u00e9hicule, le centre de soutien technique (TAC) de GM dispose [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4276","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/posts\/4276","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4276"}],"version-history":[{"count":1,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/posts\/4276\/revisions"}],"predecessor-version":[{"id":4277,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/posts\/4276\/revisions\/4277"}],"wp:attachment":[{"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4276"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4276"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}