{"id":9214,"date":"2026-03-17T11:53:45","date_gmt":"2026-03-17T15:53:45","guid":{"rendered":"https:\/\/gm-techlinkfrench.com\/?p=9214"},"modified":"2026-04-17T11:55:05","modified_gmt":"2026-04-17T15:55:05","slug":"mise-a-jour-des-codes-de-main-doeuvre-ccnd-preoccupation-du-client-non-reproduite-pour-les-conditions-de-laudio-et-de-lecran-dinfodivertissement","status":"publish","type":"post","link":"https:\/\/gm-techlinkfrench.com\/?p=9214","title":{"rendered":"Mise \u00e0 jour des codes de main-d&#8217;\u0153uvre CCND (Pr\u00e9occupation du client non reproduite) pour les conditions de l&#8217;audio et de l&#8217;\u00e9cran d&#8217;infodivertissement"},"content":{"rendered":"<p>Une mise \u00e0 jour du bulletin n\u00b0 22-NA-038 a \u00e9t\u00e9 publi\u00e9e. Elle porte sur les modifications apport\u00e9es \u00e0 plusieurs interventions techniques relevant de la cat\u00e9gorie \u00ab Customer Concern Not Duplicated \u00bb (CCND) et visant \u00e0 r\u00e9soudre des probl\u00e8mes d&#8217;affichage et de syst\u00e8me audio sur les voitures particuli\u00e8res et les camions GM des ann\u00e9es 2022 \u00e0 2027 (\u00e0 l&#8217;exception des mod\u00e8les Chevrolet LCF). Le bulletin mis \u00e0 jour fournit une liste des interventions techniques, accompagn\u00e9e de descriptions et de recommandations concernant les probl\u00e8mes de CCND li\u00e9s \u00e0 divers syst\u00e8mes du v\u00e9hicule.<\/p>\n<p>Dans le groupe des syst\u00e8mes d&#8217;infodivertissement, de t\u00e9l\u00e9matique et OnStar, le bulletin pr\u00e9sente plusieurs mises \u00e0 jour concernant notamment des proc\u00e9dures d&#8217;intervention qui \u00e9taient utilis\u00e9es de mani\u00e8re incoh\u00e9rente ou inappropri\u00e9e dans diverses situations.<\/p>\n<p><strong>CONSEIL : <\/strong>veiller \u00e0 utiliser les codes de main-d&#8217;\u0153uvre sp\u00e9cifiques au syst\u00e8me lorsqu&#8217;on traite des probl\u00e8mes li\u00e9s aux performances de l&#8217;\u00e9cran de l&#8217;ensemble d&#8217;instruments ou \u00e0 un dysfonctionnement de l&#8217;affichage. Les codes de main-d&#8217;\u0153uvre relatifs \u00e0 l&#8217;affichage d&#8217;informations du conducteur ou \u00e0 l&#8217;unit\u00e9 de cockpit virtuel (VCU) ne peuvent \u00eatre utilis\u00e9s que pour les syst\u00e8mes concern\u00e9s et sont soumis \u00e0 des restrictions li\u00e9es au programme (Fig. 1, Equinox \u00e9quip\u00e9 du VCU).<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-9215\" src=\"https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F01-CCND-1.png\" alt=\"\" width=\"740\" height=\"480\" srcset=\"https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F01-CCND-1.png 740w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F01-CCND-1-300x195.png 300w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F01-CCND-1-200x130.png 200w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/p>\n<p style=\"text-align: center;\"><strong>Fig. 1<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Codes de main-d&#8217;\u0153uvre pour les \u00e9crans de l&#8217;ensemble d&#8217;instruments<\/strong><\/p>\n<p><strong>Op\u00e9ration de main-d&#8217;\u0153uvre CCND 0540739 (Affichage des informations conducteur (\u00e9cran de l&#8217;ensemble d&#8217;instruments ou combin\u00e9) \u2013 Probl\u00e8me signal\u00e9 par le client non reproduit) \u2013<\/strong> Le code de main-d&#8217;\u0153uvre 0540739 s&#8217;applique aux v\u00e9hicules \u00e9quip\u00e9s du syst\u00e8me d&#8217;infodivertissement VCU (\u00e9quipement facultatif commun (RPO) IVA, IVE, IVD) pr\u00e9sentant des anomalies affectant les \u00e9crans d&#8217;affichage des informations conducteur (DID) (\u00e9cran de l&#8217;ensemble d&#8217;instruments ou \u00e9cran combin\u00e9) (Fig. 2).<\/p>\n<p style=\"text-align: center;\">\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-9216\" src=\"https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F02-CCND-2-1024x592.png\" alt=\"\" width=\"740\" height=\"428\" srcset=\"https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F02-CCND-2-1024x592.png 1024w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F02-CCND-2-300x173.png 300w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F02-CCND-2-768x444.png 768w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F02-CCND-2-780x451.png 780w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F02-CCND-2-1160x670.png 1160w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F02-CCND-2.png 1355w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/p>\n<p style=\"text-align: center;\"><strong>Fig. 2<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Op\u00e9ration de main-d&#8217;\u0153uvre CCND 0540759 (Tableau de bord (IPC) \u2013 Probl\u00e8me signal\u00e9 par le client non reproduit) \u2013<\/strong> Le code de main-d&#8217;\u0153uvre 0540759 doit \u00eatre utilis\u00e9 pour les probl\u00e8mes li\u00e9s au tableau de bord sur les v\u00e9hicules qui ne sont pas \u00e9quip\u00e9s de l&#8217;\u00e9quipement facultatif commun (RPO) IVA, IVE ou IVD (\u00e9cran central du tableau de bord) (Fig. 3).<\/p>\n<p style=\"text-align: center;\">\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-9217\" src=\"https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F03-CCND-3-1024x592.png\" alt=\"\" width=\"740\" height=\"428\" srcset=\"https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F03-CCND-3-1024x592.png 1024w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F03-CCND-3-300x173.png 300w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F03-CCND-3-768x444.png 768w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F03-CCND-3-780x451.png 780w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F03-CCND-3-1160x670.png 1160w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F03-CCND-3.png 1355w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/p>\n<p style=\"text-align: center;\"><strong>Fig. 3<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Ces codes de main-d&#8217;\u0153uvre sp\u00e9cifiques au programme doivent \u00eatre utilis\u00e9s lors du diagnostic des probl\u00e8mes li\u00e9s au fonctionnement de l&#8217;\u00e9cran ou de l&#8217;affichage. Les avertissements ou les informations erron\u00e9es provenant d&#8217;autres syst\u00e8mes, tels que le syst\u00e8me de carburant, de propulsion, etc., n\u00e9cessitent l&#8217;utilisation du code de main-d&#8217;\u0153uvre CCND le plus appropri\u00e9, correspondant au probl\u00e8me sp\u00e9cifique du syst\u00e8me concern\u00e9.<\/p>\n<p><strong>Codes de main-d&#8217;\u0153uvre relatifs aux haut-parleurs, amplificateurs et microphones<\/strong><\/p>\n<p><strong>Op\u00e9ration de main-d&#8217;\u0153uvre CCND 0541509 \u2013<\/strong> La description du code de main-d&#8217;\u0153uvre CCND 0541509 relatif aux probl\u00e8mes audio a \u00e9t\u00e9 modifi\u00e9e pour indiquer \u00ab Probl\u00e8me audio li\u00e9 aux haut-parleurs, amplificateurs et microphones \u00bb afin de garantir que ce code soit utilis\u00e9 exclusivement pour les probl\u00e8mes li\u00e9s aux haut-parleurs, amplificateurs et microphones des syst\u00e8mes audio (Fig. 4).<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-9218\" src=\"https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F04-CCND-4-1024x577.png\" alt=\"\" width=\"740\" height=\"417\" srcset=\"https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F04-CCND-4-1024x577.png 1024w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F04-CCND-4-300x169.png 300w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F04-CCND-4-768x433.png 768w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F04-CCND-4-230x130.png 230w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F04-CCND-4-780x440.png 780w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F04-CCND-4-1160x654.png 1160w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/04\/F04-CCND-4.png 1354w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/p>\n<p style=\"text-align: center;\"><strong>Fig. 4<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>Il arrive parfois que ce code soit utilis\u00e9 pour d\u00e9signer divers probl\u00e8mes ou questions li\u00e9s au son qui seraient mieux repr\u00e9sent\u00e9s par d&#8217;autres codes de main-d&#8217;\u0153uvre de CCND. Par exemple, si une perte du son survient alors que d&#8217;autres probl\u00e8mes syst\u00e8me sont \u00e9galement pr\u00e9sents, tels qu&#8217;un affichage fig\u00e9 ou noir, ou si cette perte de son se produit uniquement lors de l&#8217;utilisation de certaines applications, fonctionnalit\u00e9s, commandes, sources ou stations d&#8217;autoradio, appels ou connexions (par exemple, Bluetooth), etc., il est plus appropri\u00e9 d&#8217;utiliser le code de main-d&#8217;\u0153uvre de CCND correspondant au probl\u00e8me syst\u00e8me en question.<\/p>\n<p>Pour plus de renseignements, se reporter au bulletin n\u00ba 22-NA-038.<\/p>\n<p>&nbsp;<\/p>\n<p><em>&#8211; Merci \u00e0 Larry Kasperek<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Une mise \u00e0 jour du bulletin n\u00b0 22-NA-038 a \u00e9t\u00e9 publi\u00e9e. Elle porte sur les modifications apport\u00e9es \u00e0 plusieurs interventions techniques relevant de la cat\u00e9gorie \u00ab Customer Concern Not Duplicated [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[88],"tags":[],"class_list":["post-9214","post","type-post","status-publish","format-standard","hentry","category-2026-march"],"_links":{"self":[{"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/posts\/9214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9214"}],"version-history":[{"count":1,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/posts\/9214\/revisions"}],"predecessor-version":[{"id":9219,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/posts\/9214\/revisions\/9219"}],"wp:attachment":[{"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9214"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9214"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}