{"id":9323,"date":"2026-05-15T11:40:45","date_gmt":"2026-05-15T15:40:45","guid":{"rendered":"https:\/\/gm-techlinkfrench.com\/?p=9323"},"modified":"2026-06-15T11:42:01","modified_gmt":"2026-06-15T15:42:01","slug":"problemes-emergents-savoir-faire-en-matiere-de-service-gm-4","status":"publish","type":"post","link":"https:\/\/gm-techlinkfrench.com\/?p=9323","title":{"rendered":"Probl\u00e8mes \u00e9mergents Savoir-faire en mati\u00e8re de service GM"},"content":{"rendered":"<p>Les s\u00e9minaires mensuels sur les probl\u00e8mes \u00e9mergents relatifs au savoir-faire en apr\u00e8s-vente GM proposent des informations de service\/techniques sur les probl\u00e8mes actuels et les r\u00e9parations certifi\u00e9es par GM. Ce mois-ci, le s\u00e9minaire (10226.05V \u2013 \u00c9tats-Unis) propose des conseils pour r\u00e9aliser le contr\u00f4le technique multipoints (Fig. 26).<\/p>\n<p style=\"text-align: center;\">\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-9324\" src=\"https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/06\/F26-EI.png\" alt=\"\" width=\"740\" height=\"480\" srcset=\"https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/06\/F26-EI.png 740w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/06\/F26-EI-300x195.png 300w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/06\/F26-EI-200x130.png 200w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/p>\n<p style=\"text-align: center;\"><strong>Fig. 26<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Exigences STS<\/strong> &#8211; Suivre les s\u00e9minaires sur les questions \u00e9mergentes est une exigence STS (\u00c9tats-Unis). Tous les concessionnaires sont tenus de faire en sorte qu&#8217;au moins deux techniciens suivent chaque cours au plus tard le deuxi\u00e8me mois suivant la publication du cours, afin d&#8217;atteindre et de maintenir un taux de 100 % dans la cat\u00e9gorie des questions \u00e9mergentes. Par exemple, le s\u00e9minaire de mars doit \u00eatre termin\u00e9 avant le 1er mai. Les deux cr\u00e9dits peuvent \u00eatre obtenus par n&#8217;importe quelle combinaison de techniciens.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Probl\u00e8mes \u00e9mergents<\/strong><\/p>\n<p><strong>Pour consulter le s\u00e9minaire sur les nouveaux probl\u00e8mes :<\/strong><\/p>\n<ul>\n<li>Se connecter \u00e0 centerlearning.com ou cliquer sur le lien \u00ab Center of Learning \u00bb (\u00c9tats-Unis) ou \u00ab Centre of Learning \u00bb (Canada) sur GM Global Connect.<\/li>\n<li>S\u00e9lectionner le Catalogue.<\/li>\n<li>Entrer le num\u00e9ro des probl\u00e8mes \u00e9mergents ou du cours dans la bo\u00eete de recherche.<\/li>\n<li>S\u00e9lectionner le titre du cours sur les probl\u00e8mes \u00e9mergents souhait\u00e9.<\/li>\n<li>Cliquer sur \u00ab Take or Continue Course \u00bb (suivre ou poursuivre un cours).<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>MAINTENIR<\/p>\n<p><strong>Enjeux \u00e9mergents (Canada)<\/strong><\/p>\n<p><strong>Pour consulter le s\u00e9minaire sur les nouveaux probl\u00e8mes :<\/strong><\/p>\n<ul>\n<li>Depuis GM Global Connect, s\u00e9lectionner \u00ab Centre of Learning \u00bb (centre d&#8217;apprentissage).<\/li>\n<li>Sous l&#8217;onglet \u00ab Resources \u00bb (ressources), s\u00e9lectionner \u00ab Video on Demand \u00bb (vid\u00e9o sur demande).<\/li>\n<li>D\u00e9filer vers le bas jusqu&#8217;\u00e0 \u00ab Channels \u00bb (canaux).<\/li>\n<li>Cliquer sur la fl\u00e8che pour \u00e9tendre la s\u00e9lection de GM Pro \u2013 Centre of Learning (centre d&#8217;apprentissage).<\/li>\n<li>Agrandir la s\u00e9lection pour les Enjeux \u00e9mergents.<\/li>\n<li>S\u00e9lectionner le titre du cours sur les probl\u00e8mes \u00e9mergents souhait\u00e9.<\/li>\n<li>Cliquer sur le bouton \u00ab Launch \u00bb (lancer).<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Les s\u00e9minaires mensuels sur les probl\u00e8mes \u00e9mergents relatifs au savoir-faire en apr\u00e8s-vente GM proposent des informations de service\/techniques sur les probl\u00e8mes actuels et les r\u00e9parations certifi\u00e9es par GM. Ce mois-ci, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[90],"tags":[],"class_list":["post-9323","post","type-post","status-publish","format-standard","hentry","category-2026-may"],"_links":{"self":[{"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/posts\/9323","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9323"}],"version-history":[{"count":1,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/posts\/9323\/revisions"}],"predecessor-version":[{"id":9325,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/posts\/9323\/revisions\/9325"}],"wp:attachment":[{"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9323"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9323"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}