{"id":9399,"date":"2026-06-13T14:41:35","date_gmt":"2026-06-13T18:41:35","guid":{"rendered":"https:\/\/gm-techlinkfrench.com\/?p=9399"},"modified":"2026-07-13T14:42:29","modified_gmt":"2026-07-13T18:42:29","slug":"problemes-emergents-savoir-faire-en-matiere-de-service-gm-5","status":"publish","type":"post","link":"https:\/\/gm-techlinkfrench.com\/?p=9399","title":{"rendered":"Probl\u00e8mes \u00e9mergents Savoir-faire en mati\u00e8re de service GM"},"content":{"rendered":"<p>Les s\u00e9minaires mensuels sur les probl\u00e8mes \u00e9mergents relatifs au savoir-faire en apr\u00e8s-vente GM proposent des informations de service\/techniques sur les probl\u00e8mes actuels et les r\u00e9parations certifi\u00e9es par GM. Le s\u00e9minaire de juin (10226.06V \u2013 \u00c9tats-Unis) propose une analyse approfondie du testeur de batterie Midtronics DCA-8000 (Fig. 14).<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-9400\" src=\"https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/07\/F14-EI.png\" alt=\"\" width=\"740\" height=\"480\" srcset=\"https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/07\/F14-EI.png 740w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/07\/F14-EI-300x195.png 300w, https:\/\/gm-techlinkfrench.com\/wp-content\/uploads\/2026\/07\/F14-EI-200x130.png 200w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/p>\n<p style=\"text-align: center;\"><strong>Fig. 14<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Exigences STS<\/strong> &#8211; Suivre les s\u00e9minaires sur les questions \u00e9mergentes est une exigence STS (\u00c9tats-Unis). Tous les concessionnaires sont tenus de faire en sorte qu&#8217;au moins deux techniciens suivent chaque cours au plus tard le deuxi\u00e8me mois suivant la publication du cours, afin d&#8217;atteindre et de maintenir un taux de 100 % dans la cat\u00e9gorie des questions \u00e9mergentes. Par exemple, le s\u00e9minaire de mars doit \u00eatre termin\u00e9 avant le 1er mai. Les deux cr\u00e9dits peuvent \u00eatre obtenus par n&#8217;importe quelle combinaison de techniciens.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Probl\u00e8mes \u00e9mergents<\/strong><\/p>\n<p><strong>Pour consulter le s\u00e9minaire sur les nouveaux probl\u00e8mes :<\/strong><\/p>\n<ul>\n<li>Se connecter \u00e0 centerlearning.com ou cliquer sur le lien \u00ab Center of Learning \u00bb (\u00c9tats-Unis) ou \u00ab Centre of Learning \u00bb (Canada) sur GM Global Connect.<\/li>\n<li>S\u00e9lectionner le Catalogue.<\/li>\n<li>Entrer le num\u00e9ro des probl\u00e8mes \u00e9mergents ou du cours dans la bo\u00eete de recherche.<\/li>\n<li>S\u00e9lectionner le titre du cours sur les probl\u00e8mes \u00e9mergents souhait\u00e9.<\/li>\n<li>Cliquer sur \u00ab Take or Continue Course \u00bb (suivre ou poursuivre un cours).<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Les s\u00e9minaires mensuels sur les probl\u00e8mes \u00e9mergents relatifs au savoir-faire en apr\u00e8s-vente GM proposent des informations de service\/techniques sur les probl\u00e8mes actuels et les r\u00e9parations certifi\u00e9es par GM. Le s\u00e9minaire [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[91],"tags":[],"class_list":["post-9399","post","type-post","status-publish","format-standard","hentry","category-2026-june"],"_links":{"self":[{"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/posts\/9399","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9399"}],"version-history":[{"count":1,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/posts\/9399\/revisions"}],"predecessor-version":[{"id":9401,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=\/wp\/v2\/posts\/9399\/revisions\/9401"}],"wp:attachment":[{"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9399"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9399"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gm-techlinkfrench.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}